Yes, we ship to Switzerland, Germany, and France. If you live in a different country and would like to place an order, we’re happy to review custom shipping requests. Simply contact our team, and we’ll do our best to assist you.

It depends on where you are. Orders processed in Switzerland will usually take 3-5 business days to arrive (excluding any potential manufacturing times of the watch). Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We offer a 14-day return window for all purchases, allowing you to return items for a refund or exchange. For further details, please refer to our policy page or contact customer service.

Yes, we offer free shipping on all orders.

To keep your watch in excellent condition, clean it regularly with a soft, dry cloth to remove dust and fingerprints, and avoid exposing the watch to extreme temperatures or moisture. We also recommend to have your watch serviced every few years to maintain its performance and longevity. Learn more about watch care here

All our watches come with a 3-year warranty that covers any manufacturing defects. If you encounter any issues with your watch, simply reach out to us, and we’ll assist with repairs or replacements in line with the warranty terms. Learn more about the warranty here.

You can view the watches at the Bijouterie Zoppi Flims (Promenada 29, 7018 Flims Waldhaus, Switzerland) during opening hours, or visit the Max Twelve Factory Store at Lättenstrasse 38, 8142 Uitikon (by appointment only). Learn more

The watches are made in Switzerland. The movement is made by our premium supplier in Neuchâtel, and the housing is made and assembled in Zürich.

Yes, our watches can be worn by anyone.